Call center – foreign language interpreter and TTY/TDD availability
Member Complaints, Problems Getting Services, and Choosing to Leave the Plan
Complaints about the drug plan
Beneficiary access and performance problems
Members choosing to leave the plan
Member Experience with Drug Plan
Getting information from drug plan
Rating of drug plan
Getting needed prescription drugs
Drug Pricing and Patient Safety
High risk medication
Part D medication adherence for oral diabetes medications
Part D medication adherence for hypertension
Part D medication adherence for cholesterol
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